ASAP was founded over twenty five years ago in 1989 as a component level repair service for electronic devices, focusing on computers and their peripherals.
By the year 2000, we had identified a requirement from many of our customers for on-site support. We became aware that many were frustrated being caught between software and hardware support companies, and just wanted to have their problems solved without having to get too involved themselves. Our Field Service department was therefore launched, providing a single point of contact for hardware and software problems.
The ASAP group also boasts a software development team providing a wide range of services from website creation to bespoke database systems.
You can find out more about our other brands by visiting their respective websites:
Many of our customers are based in Pangbourne, Reading, Newbury and London but we're just as happy providing support to customers around the rest of Berkshire, Hampshire, Oxfordshire and the surrounding counties.
The ASAP Computer Services Group take pride in providing the best possible service throughout all of our departments. Between them, our staff (made up of experienced field engineers, remote support staff, electronic engineers, and web developers) have expertise in just about every aspect of IT.
All of our team are versatile, experienced and perhaps most important of all, approachable.
ASAP know our systems and the way we think and work. IT is something that is in the background 24 hrs a day, excellent when it works but a major disruption when it doesn't.
ASAP have managed our systems for around 8 years, being local, the response to both online issues and call outs are integral to our business strategies. Five Star rating.
- John Gibbins, Director, Eggar & Co.
Excellent, timely and professional service from a friendly and committed team who's drive is to get a good job done...whatever is needed.
- Isaac Batley, IS Health
I just wanted to drop you a quick email to say that all is going well with our IT support and Andy – he has been really helpful and everyone seems happy dealing with him. I am glad we made the switch.
- Duncan Murray-Clarke, Managing Director, The Ad Plain
The Website ASAP built for me more than met my specification. It is simple to maintain, straightforward to navigate and swift to download many thousands of photographs. The site is praised by tens of thousands of visitors who appreciate the ease of use and the links between photos and extended pedigrees.
- Anthony Booth, Rainhill Welsh Cobs
Thank you so much for the help from your company and staff. We do a lot of business in the UK, but have had trouble finding a good team of technicians to work with when we run into problems.
- Mike Hardy, Technical Support Supervisor, Falcon Trading Systems
I received your telephone message and just wanted to reply and let you know that the printer was excellent, it works beautifully and the service you provided was also excellent I will definitely be using you again and recommending you to others.
- Sharon, RMT
We have used ASAP for over 10 years now and have built an excellent rapport with the staff over this period. The ability to provide instant technical help and an immediate first class repair service is paramount in our operation... we are always given first class service and nothing is too much trouble.
Even though we are on the other side of the country, we feel the service could not be beaten.
- Malcolm Burnage, Crown Paints
ASAP have produced a 21st century website which is fast, up-to-the-minute and easy to navigate, with photographs and features which can be changed or edited by the Company's administration at will. Working with MINT in one specialist area, and through their calm, professional approach, ASAP have built on the original website designed by them some years ago, and we are very pleased with the result.
- Colonel HPD Massey, The Ironmongers Company