Support for retailers

Back to Basics

Repairs for Retailers

IT equipment

EPOS systems

till printers

From back office support for your management reporting system to till and checkout EPOS systems, we can fix it.

• Server system repair
• Laser printer repair
• Network infrastructure repair
• EPOS touchscreen till repair
• EPOS till roll printers

By responding quickly to problems we can help reduce your down time, provide a reliable repair and get you up and running...ASAP

ASAP have a proven history of identifying and reliably repairing EPOS computer systems.  So how do we do this?

1. Back to basics – we diagnose the actual electronic fault causing the problem
2. Build the fault picture – are we looking at a failed component which was the cause or simply part of the effect?
3. Formulate -  a repair plan that gets to the root cause of the problem and over-comes the failure, upgrading vital components where possible
4. Implement - the repair plan to British Standards ISO9001:2008
5. Test - thoroughly test our solution in a fully loaded application "as used" in the field
6. Monitor the repair’s effectiveness
7. Monitor subsequent failure rates
8. Analyse – fault trends